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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelby De Jesus

November 11, 2024

5  out of  5
rating by Shelby De Jesus
"Highly recommend Josh’s office. They always go above and beyond when explaining coverage, protecting me and my family, as well as ways to save money. I wish I could give them ten stars!"
We responded:
"Shelby, thank you so much for your wonderful review! I'm glad our office could help explain coverage and find ways to help you and your family save money. Your recommendation means a lot to us. If you ever have any questions or need further assistance, we're here for you. - Josh Culotti - State Farm Insurance Agent, Mountlake Terrace, WA"
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Diana Elizabeth

November 8, 2024

5  out of  5
rating by Diana Elizabeth
"Josh is a lifesaver. During a very complicated situation, he took the time to explain everything to me in detail, ensuring I fully understood my options. Josh was patient, thorough, and truly went above and beyond to take care of me. I highly recommend him and will definitely continue to refer him to my friends and family.""
We responded:
"So happy we could set you up Diana. Thank you for the review. "
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Darrell Keith

November 8, 2024

5  out of  5
rating by Darrell Keith
"Josh and his team have taken such great care of my family and I, I can’t really say enough good things about them. Josh was able to help me protect my family with a great life insurance policy…thanks to Josh, my family will be able to stay in our home if something happens to me. Thank you, Josh!!!"
We responded:
"Thank you so much for the 5* star review Darrell. "
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Logan Gray

November 8, 2024

5  out of  5
rating by Logan Gray
"Great experience with Josh and his team! They were quick, informative and transparent. Very thankful for them!"
We responded:
"Thank you for the review Logan. I look forward to working with you on your insurance in the future. "
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Laura Reeders

November 7, 2024

1  out of  5
rating by Laura Reeders
"We have been working with Josh for years now! It is always incredibly easy to reach him or his team and get everything taken care of right away. We just needed to add a truck to our plan and it took less than 5 minutes to get it done. Definitely appreciate the quick and amazing customer service! Highly recommend! Edit: I am incredibly disappointed with this company. We have had them for years and never, not one single time, made a claim or asked for anything. As long as we were adding to our policies it was all peachy. Recently, the one time we needed help they have completely dropped the ball. No call backs, no follow ups, nothing. After repeatedly calling them and leaving messages. It’s been weeks now. If you want signing up for insurance to be easy, sure go with them. But if you actually need anything, forget it. I am beyond frustrated. They made a difficult time even more difficult and that completely defeats the purpose of having insurance."
We responded:
"Laura, I appreciate you being my customers for all these years. You are so great to work with. "
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Lily Rosencrantz

November 6, 2024

5  out of  5
rating by Lily Rosencrantz
"Josh is a rockstar! He went above and beyond for me, getting my renter’s insurance set up within a day. He was communicative, helpful, and thorough. I’d recommend him to everyone!"
We responded:
"Lily, you are awesome!! Thank you so much for the review. I’m always here to help. I told you I got you. "
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Marcel Alomia mancilla

October 10, 2024

5  out of  5
rating by Marcel Alomia mancilla
"Exelente servicio"
We responded:
"Marcel, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia - Josh Culotti - State Farm Insurance Agent"
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Geoff Wood

September 27, 2024

5  out of  5
rating by Geoff Wood
"Josh was able to save us about $1,400/Yr. between auto, home, and umbrella over my previous broker and another broker I had dealt with in the past. Plus, he's a super nice guy. Looking forward to a long business relationship with him and his agency!"
We responded:
"Thank you so much, Geoff! I'm really glad we could help you save and set you up with the right coverage. It's great to hear that you're happy with everything, and I'm looking forward to working with you for many years to come! If you ever need anything, don't hesitate to reach out! - Josh Culotti - State Farm Insurance Agent, Mountlake Terrace, WA"
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L Mar

September 13, 2024

5  out of  5
rating by L Mar
"Josh has been very helpful in explaining my coverage questions. He is very friendly as well."
We responded:
"Thanks for your kind words! I'm glad I could help clarify your coverage questions and that you found our interactions friendly. If you have any more questions or need further assistance, feel free to reach out. - Josh Culotti - State Farm Insurance Agent, Mountlake Terrace, WA"
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Justin Keffeler

September 13, 2024

5  out of  5
rating by Justin Keffeler
"great group,reliable"
We responded:
"Thank you, Justin! I'm glad you find our team reliable. We appreciate your support and look forward to continuing to serve you. - Josh Culotti - State Farm Insurance Agent, Mountlake Terrace, WA"
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Jeff Ellis

July 29, 2024

5  out of  5
rating by Jeff Ellis
"My new agent Josh Culotti was amazing! Very helpful in every way and is saving my family a ton of money! Great coverage and great customer service! Thanks Josh!"
We responded:
"Jeff, you are awesome and I really appreciate you taking a chance on my office. We won’t let you down."
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None Ya business

July 26, 2024

1  out of  5
rating by None Ya business
"Keep changing prices without giving me the correct information. Saying one thing and do another. Takes days for response. I’m only frustrated when you lie. Another situation when I first try to get the car insured you said yeah we got it. Then couple weeks later I check my account it wasn’t insured. So, that couple of weeks we weren’t insured you lied. Check your information before you promise anything. Now you’re saying you didn’t do that. Please stop lying and admit your mistakes. State Farm keeps raising rates with out telling me. Everyone should check there bill. Don’t sign up with this agent Josh Culotti worst agent ever."
We responded:
"We understand your frustration with the increase in your premium and appreciate you bringing it to our attention. We want to clarify that insurance rates can vary significantly by state due to factors beyond our local office's control. Please give us a call and I'd be happy to discuss this further. We would never want to put someone at risk of driving uninsured. When we sign people up for insurance it is our policy to send the customer proof of insurance. If you would like to discuss your frustrations please give my office a call. "
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Caitland Sanders

July 16, 2024

5  out of  5
rating by Caitland Sanders
"Great experience! Courteous and efficient!"
We responded:
"Caitland, I appreciate you letting my office take care of your insurance needs. My office goal is to make sure customer gave a great experience."
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Taylor Yeh

July 9, 2024

5  out of  5
rating by Taylor Yeh
"I have been with State Farm since 2020 and Josh is so professional and explains everything very thoroughly. I highly recommend him."
We responded:
"Thank you for the 5* review Taylor. I appreciate your business! "
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Jennifer Bennett

July 2, 2024

5  out of  5
rating by Jennifer Bennett
"Very helpful and diligent. Thank you Josh. Happy to be a part of the State Farm family ."
We responded:
"Thank you so much Jennifer for letting me be your insurance agent. I really appreciate the 5* review. "
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Hera Minkove

June 17, 2024

5  out of  5
rating by Hera Minkove
"Josh has always been right there to help with my vehicle coverage. Changes, explanations, what is covered, what isn’t. Windshield replacement, multiple cars. Thank you for your years of help with insurance for my vehicles!"
We responded:
"Thank you Hera for the review and letting me be your agent. "
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Dan Bach (KOFE)

June 15, 2024

5  out of  5
rating by Dan Bach (KOFE)
"We had a very challenging situation and Josh stepped up and got things taken care of beautifully! Thank you!"
We responded:
"Thank you for the review Dan. I’m glad we got everything handled, always here for your family. "
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Nadine Bach

June 13, 2024

5  out of  5
rating by Nadine Bach
"Josh Culotti went to bat for my family like no one else! Great service and great people! Highly recommend his services to everyone!"
We responded:
"Always here to help with your insurance Nadine. Thank you for the star five. "
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Alyssa Grace

May 21, 2024

5  out of  5
rating by Alyssa Grace
"Being a first time car buyer and being really anxious about all of the ins and outs, requirements, etc. that relate to having a car for the first time, car insurance was one of my biggest stresses and concerns before getting it. However, to my surprise, getting the insurance policy was not only an absolute breeze, but with Josh’s help, including his fast response times, all of my questions were answered rapidly and everything was set up smoothly right away (I could say within minutes). In addition, he was there to answer any concerns I had, and when I thought there would be a problem with something, he was fast to contact me back and was willing to make the adjustments I needed so I wouldn’t be put in a bad position at that moment. I couldn’t thank him enough for his help, guidance, and efficiency, and I feel confident as a first time car owner that I will never have problems with car insurance because I have the blessing of working with Josh."
We responded:
"Thank you Alyssa for letting me help you set up your insurance and for the 5 star review "
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Sabrina Duncan

May 21, 2024

5  out of  5
rating by Sabrina Duncan
"I was nervous switching insurance companies after being with the same one for 15 years or so, but Mike with State Farm made the process so easy and quick, I didn't have to do anything. Not to mention, they saved me a bunch of money! Would definitely recommend calling Mike if you're looking to switch insurance companies."
We responded:
"Thank you so much for the review Sarah! Mike is great. "
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jordan

May 18, 2024

5  out of  5
rating by jordan
"Thanks Lesley for the great help and detailed explanation to solve the frustrations I had for last couple months. Thanks you!"
We responded:
"Thank you for the review Jordan. Glad Lesley could help. "
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Ben Yu

May 15, 2024

5  out of  5
rating by Ben Yu
"Josh was very informative and helpful when setting up an insurance policy. Would definitely recommend giving him a call for any of your insurance needs!"
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Jessica Foltz

May 1, 2024

5  out of  5
rating by Jessica Foltz
"I have been a customer for 6 years. Josh drove to our home on Whidbey Island to bring documents to sign. First class customer service! Since then we have had updates and changes to our policy that we needed. Josh and his staff have been incredible to work with. Everyone we have dealt with has been so helpful."
We responded:
"Thank you, Jessica, for taking the time to leave me a shoutout! It makes our day to hear about how we were able to help wonderful customers like you with finding the right coverage. We look forward to continuing our relationship!"
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Banu R

April 25, 2024

5  out of  5
rating by Banu R
"Thank you, for your excellent service and responsiveness, Josh!"
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Jodi Lawrence

April 3, 2024

5  out of  5
rating by Jodi Lawrence
"Josh Culotti, you are the ROCKSTAR of insurance agents! Your quick response, great attitude, humor as well as professionalism is bar none!! Thank you for your assistance!! Most appreciated!"
We responded:
"Thank you for the glowing review and recognizing my efforts, Jodi! I'm glad I could assist you promptly and with a positive attitude. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most! - Josh Culotti - State Farm Insurance Agent, Mountlake Terrace, WA"