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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kamani Myers Bey

Kamani Myers Bey

May 7, 2025

5  out of  5
rating by Kamani Myers Bey
"Prompt service and Josh is very personable easy to approach and takes time if anyone can't comprehend. 100%"
We responded:
"Thank you, Kamani, for your wonderful feedback! I'm glad you found the service prompt and approachable. It's important to me to ensure everyone feels comfortable and understood."
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Lina Maude

April 29, 2025

5  out of  5
rating by Lina Maude
"I had a wonderful experience working with Victor at State Farm! He made the process of getting started with both auto and homeowners insurance incredibly smooth and stress-free. Victor was professional, patient, and took the time to explain everything clearly. I really appreciated his attention to detail and how easy he made it to understand my coverage options. Highly recommend him to anyone looking for reliable and friendly insurance support!"
We responded:
"Thank you, Lina, for sharing your positive experience! I'm glad to know that Victor made the process of setting up your insurance smooth and stress-free. His professionalism and patience truly shine through, and it's great to hear that he provided clear explanations and attentive service. We appreciate your recommendation and are here for any future insurance needs or questions you might have!"
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Adine Lee

April 29, 2025

5  out of  5
rating by Adine Lee
"On the day I switched agents, I learned I’d been with Josh for 7 years! The only reason I switched is because my partner and I combined households. Josh helped me through a very annoying accident where I was hit by an uninsured driver. Him and his office are great and I definitely recommend them."
We responded:
"Thank you, Adine, for sharing your experience! I'm happy to have been there for you during the accident with the uninsured driver. It's wonderful to know that you found our office helpful over the years. If you ever need assistance in the future, don't hesitate to reach out. Wishing you and your partner all the best!"
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Bert Sanchez

April 17, 2025

5  out of  5
rating by Bert Sanchez
"Victor was super polite. Man is very patient. Called me a whole year ago to see if I needed insurance then and still had me down for insurance a year later. Thanks for calling back. Appreciate your time"
We responded:
"Thank you, Bert, for sharing your experience! I'm happy to hear that Victor's politeness and patience made a positive impact. It's great to know that his follow-up was helpful to you. If you have any more questions or need assistance in the future, don't hesitate to reach out."
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Chloe Bonilla

April 15, 2025

5  out of  5
rating by Chloe Bonilla
"Service was fantastic! Nick, thank you for all of the help you provided today"
We responded:
"Thank you, Chloe! I'm glad to hear that you had a fantastic experience with our service. Nick is indeed a valuable part of our team, and we're grateful for his dedication. If you have any more questions or need assistance in the future, feel free to reach out!"
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Michael Bonilla

April 15, 2025

5  out of  5
rating by Michael Bonilla
"Josh has been my agent for 3-4 years now and is absolutely amazing! He takes the time to explain new coverages and answers all of my questions very thoroughly. He’s the best!"
We responded:
"Thank you, Michael, for your kind words! I'm glad to have been your agent for the past few years and to hear that you're satisfied with the service. It's important to us to ensure you understand your coverages and have all your questions answered. If you ever need further assistance or have more questions, feel free to reach out anytime!"
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derek beckman

April 14, 2025

5  out of  5
rating by derek beckman
"Amazing.The only place I’ll ever go for Insurance from now on"
We responded:
"Thank you, Derek, for your wonderful feedback! I'm happy to know that you consider us your go-to place for insurance. If you ever have questions or need assistance, feel free to reach out. We're here to help!"
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Jason Harmon

April 8, 2025

5  out of  5
rating by Jason Harmon
"I’ve been with State Farm for over a decade and Josh Culotti is a great agent. He responds fast and really knows his stuff; communicates and explains things clearly as well."
We responded:
"Thank you, Jason, for your kind words and for being with us for over a decade! I'm happy to hear that my communication and explanations have been helpful to you. If you ever have more questions or need assistance, feel free to reach out. Your support means a lot!"
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Arthur King

April 2, 2025

5  out of  5
rating by Arthur King
"Josh is my go to insurance guy. Made sure I had the right coverage I needed. Never been hard to get ahold of, and fast with gettingthe job done. When I say grade A service I mean that."
We responded:
"Thank you, Arthur, for your fantastic feedback! I'm happy to be your go-to for insurance needs and ensure you have the right coverage. It's great to know that accessibility and efficiency are valued by you. If you ever need anything else, don't hesitate to reach out!"
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Lieutenante Gitonga

March 27, 2025

5  out of  5
rating by Lieutenante Gitonga
"Needed a approved collision repair shop and I got immediate help and even got the appointment scheduled... That was within 3 minutes... 'twas awesome!!!"
We responded:
"Thank you for sharing your experience! I'm glad we were able to assist you. If you have any more questions or need further assistance, feel free to reach out anytime!! Thanks for choosing us! "
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Liz Walker

March 19, 2025

5  out of  5
rating by Liz Walker
"Everyone is awesome! They helped and worked with me when hard times fell on me! Their customer service is outstanding and will recommend them to everyone I know. Thank you for your kindness and willingness to accommodate my issues. Greatly appreciated! I would give 10 stars if allowed!!!!🙂"
We responded:
"Thank you so much, Liz! I'm really happy to know that our team was able to assist you during challenging times. Your recommendation means a lot to us, and we're grateful for your kind words about our customer service. If you ever need anything else, don't hesitate to reach out. 😊"
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Mason Pistole

March 19, 2025

5  out of  5
rating by Mason Pistole
"After leaving the state and moving to Idaho Josh was still there for me and provided me the best insurance possible for my wife and I. I called his office at 4:30pm just as they were closing and Josh still answered and took care of me until 9pm. As long as I am in an area where he can provide insurance for me I will stick with him."
We responded:
"Thank you, Mason, for sharing your experience! I'm happy to have been able to assist you and your wife, even after your move to Idaho. It's important to me to be there for my customers, no matter the time. If you ever have any questions or need further assistance, please don't hesitate to reach out. I'm here to help!"
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George Ugolini

March 14, 2025

5  out of  5
rating by George Ugolini
"Josh has always been kind and helpful even when i got into my car accident! Would highly recommend him to anyone"
We responded:
"Thank you, George, for your kind words! I'm happy to have been able to assist you during your car accident. Your recommendation means a lot, and I'm here for any other insurance needs or questions you might have."
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robin buschmann

March 14, 2025

5  out of  5
rating by robin buschmann
"Mike knew exactly what I needed and saved me $100 a month. He helped me deal with Allstate who over and over failed to cancel my policy and was trying to continue to bill me. I recommend anyone who needs a professional agent who stands behind his policy holder to call on Mike."
We responded:
"Thank you for sharing your experience, Robin! I'm happy to hear that Mike was able to assist you effectively and save you money. It's great to know he helped resolve the issues you were having and provided the support you needed. If you have any more questions or need further assistance, feel free to reach out anytime. We are always here for you!"
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Tommy Aguon

March 12, 2025

5  out of  5
rating by Tommy Aguon
"Josh, Alyssa, and company are the best. Always accommodating, helpful, and professional. Thank you all for all that you do."
We responded:
"Thank you for the review, Tommy! We are happy to hear that we was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. "
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Antony Randolph

March 7, 2025

5  out of  5
rating by Antony Randolph
"Josh has been quick to respond and very helpful when reaching out to help me with my insurance policies. He’s had a friendly attitude and is good at clearly explaining the policies."
We responded:
"Thank you, Antony, for your wonderful feedback! I'm glad to know that my quick responses and clear explanations have been helpful with your insurance policies. Your satisfaction is important to me! Have a great day!"
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Pam Wittman

March 4, 2025

5  out of  5
rating by Pam Wittman
"I had a great experience working with Josh. He was professional, knowledgeable and very professional throughout our conversation. I highly recommend him if you need a reliable insurance agent."
We responded:
"Thank you for sharing your positive experience, Pam! I'm happy to hear that you found our conversation professional and informative. Your recommendation means a lot. If you ever have any questions or need further assistance, feel free to reach out."
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Laura Taranto

March 4, 2025

5  out of  5
rating by Laura Taranto
"Josh is super responsive and genuinely cares about his clients. Sorted out issues within hours, sending me updates and persisting until everything was clear and resolved."
We responded:
"Laura, thank you for sharing your thoughts! I'm happy to know that our efforts to resolve issues quickly and keep you informed made a difference. Your satisfaction is important to us, and we're here to assist with any other insurance needs or questions that you may have. Thanks again!"
Profile photo of Liberty Espino

Liberty Espino

March 3, 2025

5  out of  5
rating by Liberty Espino
"Very helpful and informative. I cannot recommend him enough. Very nice guy"
We responded:
"Thank you for your kind words, Liberty! I'm happy to hear that you found the service helpful and informative. It's great to know that you feel confident recommending us. If you have any more questions or need any other assistance, please feel free to reach out!"
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Suzy Koeppe

February 28, 2025

5  out of  5
rating by Suzy Koeppe
"Dealing with insurance at all is always frustrating unless you have a lot of money! So I worked on it for about 2 weeks off and on and was just so tired of the answers and the questions and not understanding so when it finally got down to Josh he just made it easy and I said let's just do it and wrap it up and all has gone well so far. Thank you Josh for my five star service"
We responded:
"Suzy, thanks for your kind words! I'm glad I could make the process easier for you and provide the service you were looking for. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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K00Z TUBE

February 27, 2025

5  out of  5
rating by K00Z TUBE
"Great customer experience with state farm. Nick was very helpful through the entire process and made getting a new policy easy."
We responded:
"Thank you for sharing your positive experience! I'm glad Nick was able to assist you throughout the process and make getting a new policy easy. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
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Eni Klosi

February 25, 2025

5  out of  5
rating by Eni Klosi
"I have been with Josh’s insurance office for over 10 years now , never had an issue and always great customer service. Even when I had one of my cars totaled the process was smooth and stress free. I appreciate that they always do their best to get the lowest price possible for me."
We responded:
"Thank you so much for your review Eni. I appreciate your business. It’s been so awesome to have you as a customer these last 10 years!!"
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Rob Gill

February 24, 2025

5  out of  5
rating by Rob Gill
"I wanted to share my exceptional experience with our insurance agent, who has truly gone above and beyond in providing outstanding service. Throughout our interactions from renting our apartment to now buying a new home, Josh has consistently followed up on all issues, ensuring that everything was addressed promptly and efficiently. Josh's dedication and commitment to resolving any concerns have been nothing short of impressive as he personally takes charge. Josh has always taken the time to understand our needs and offered tailored solutions that perfectly matched our requirements. Josh's attention to detail and willingness to go the extra mile have made a significant difference in our overall experience. Whenever we had questions or needed assistance, Josh personally responded promptly and provided clear, concise answers. It is evident that Josh genuinely care about his clients and is committed to delivering top-notch service. I highly recommend Josh to anyone in need of insurance services, as they have truly been awesome. Thanks Rob"
We responded:
"Thank you, Rob! I appreciate you taking the time to share your experience, and I’m glad I could help throughout your transition from renting to homeownership. Making sure everything is handled smoothly and efficiently is always my goal, so it’s great to hear that my efforts made a difference for you. I’m always happy to answer questions and help find the right options to fit your needs. If you ever need anything else, don’t hesitate to reach out. Thanks again for your recommendation—I truly appreciate it!"
Profile photo of Bonnie R.R.

Bonnie R.R.

February 24, 2025

5  out of  5
rating by Bonnie R.R.
"Thanks Josh for making it real easy and simple to manage insurance needs. He is quick to respond and makes it a point to be accessible. Appreciate your service!"
We responded:
"You are so awesome thank you so much for being a great customer!! Thank you for trusting me to take care of your insurance. "
Profile photo of Aiko Watanabe (Seagirl)

Aiko Watanabe (Seagirl)

February 22, 2025

1  out of  5
rating by Aiko Watanabe (Seagirl)
"State Farm kept increasing auto insurance premium despite of having no accident and it was ridiculously getting expensive. My auto renewal was up a couple of weeks ago so this time I spent time and got quotes from other companies then switched my auto to another insurance company cause it was $200 cheaper for the same coverage (Yes unbelievable). I was nice enough to let both Josh and his assistant that I was ‘shopping around’ before my auto renewal was up and let them know that I switched to another company so won’t make a payment. Then suddenly a couple of weeks later, I got a check in mail for “return premium” for renter’s insurance that I also had with them. They could have told me that the renter’s insurance will be automatically canceled and terminated by them if I don’t renew auto. No courtesy email nor phone call from them. I didn’t know until I checked my mailbox to get this check. What a nice way to end the relationship with the long time customer. Super disappointed."
We responded:
"I'm sorry that you had this experience with my office. You can have a stand alone renters insurance policy. We cancelled your insurance when you made the request so you didn't get charged again. It turns out we should have only the cancelled the auto and not the renters. That was incorrect, again I apologize for that. As far as insurance rates all companies in WA have experienced rate increases. I don't control the rates as they are set by the company. Please reach out to me here directly at the office so we can address your frustrations. "